Chapter 43 – Develop your halfway-there warriors to both fit in and perform, or send them off the field. Jack Welsh popularised the matrix that defined the best ones as fitting the corporate ethos and performing to the corporate standard. In arguing that your champions must both fit in and perform, I mean that if they meet just one of these requirements, you will have a half-disaster in the making. If they meet neither, that means a full-blown one.
Life can be a little trickier than that. The gradients in either measurement complicate this.
The true champion combines high focus with high energy. Having no focus means energetic isometrics (getting tired, but going nowhere); having no energy means potential effort (all ready, but no go).
Many of your elites vacillate between the targets. They’re human after all, unlike you – the emotionally controlled, stainless steel, egocentric demigod in their midst.
How do you charge them up? That’s a real chore, Mr Missile Launcher. You need to fuel them up, point them well and let them fly. This is a daily job: watching for the signs of a flagging spirit and a flaccid approach. As in golf, they have played perfect shots from many angles, but how can one play a beauty every time a club swings?
Too often their interpretation of what you say is not in line with your intended message. Their elevator speech of what each is doing is off-colour, off-the-cuff and inconsistent. The message must be clear, repeatable and it must ring true.
Through repetition, the message should become second nature. Inherently, little can go wrong if a missile’s course is set up properly. You must get the best out of your launches. Check and double check against your people firing off at half-cock.
The Unconventional CEO offers succinct, compelling advice from one successful CEO Mario Pretorius, to you The Cape Messenger reader.
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